Virtual Meetings Take Center Stage

Even in the late 1980s, a few leading-edge companies were replacing their teleconferences with videoconferences. But it was only after the widespread adoption of broadband that this mechanism became a cost-effective alternative to face-to-face meetings. What are its implications for business effectiveness and efficiency, as well as business travel? After its long introductory phase, where does it go from here? And what opportunities and threats does it create for you as a manager, consumer, or investor? We’ll clarify the picture.