The Softer Side of the Skills Gap

When we talk about the “skills gap,” we tend to focus on the glaring shortfall in STEM skills and in blue-collar trade skills. Yet, employers consistently report a serious shortage of crucial “soft skills” among both current and potential employees. What are these skills? What are the implications of this shortage? What can employers and educators do to close the gap? We’ll provide the answers.

In today’s workplace, employers expect managers and employees to have mastered the technical skills they need to d.....

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