The Hyper-Transparency Challenge
An unprecedented amount of intelligence about every public company is now accessible to executives, employees, competitors, shareholders, regulators, suppliers, and the media. Combined with a new cynical attitude among individuals toward icons such as large corporations, as well as powerful new communication technologies, such as blogs and video-sharing sites, this trend poses a threat to businesses of all sizes and in all industries.
Until the 1950s, there was a general sense in America that institutions should not only be trusted, but reve.....