Businesspeople everywhere are increasingly realizing that innovation is the key to continued success. Financial restructuring has run its course. Applying “me too” information technology to conventional problems is a requirement merely to stay in the game. Operational excellence, while always important, is now delivering ever-diminishing returns as we address smaller and smaller opportunities.
Today the big wins come from:
• Companies like Dell Computer or eBay that create new business models.
• Businesses .....