Social Media’s Growing Pains

Now that Facebook, MySpace, Twitter and dozens of other sites on the World Wide Web have become major channels for advertisers as well as entertainment and communications venues, they are facing a new set of challenges. How will customers' concerns about issues like privacy and authenticity influence the growth of these media and how will social networks and their advertisers adapt to this evolving world? We'll answer these and other important questions.

Millions of Americans use social media sites like Fac.....