Off-Shoring the Back Office

Although we've just explained that there is little reason to worry about off-shoring low-skilled, low-paying jobs that will be automated anyway, many observers are even more anxious about this related trend. Many companies are starting to off-shore some of their highly-skilled technical jobs to overseas providers.

We've already discussed how scores of firms from the U.S. are relocating their call-center operations and other back-office activities to India to save money. About 170,000 new jobs have been created in India in the .....