Embracing Complexity

Businesses today obsess over the problems of “complexity” and fixate on the mantra “Simplify! Simplify!” But is this really the answer? In many cases, the long-term cost of simplification is greater than the cost of complexity. In reality, learning to embrace and manage complexity is emerging as the winning strategy. We’ll explain what this means for the economy and your business.

Anyone who has tried to buy a cell phone, a laptop, or even a car knows what it's like to face an array of choices so complex th.....