“Doctor on Call” Redefined

Anyone who has ever had to wait for hours in a doctor’s office or an emergency room knows the feeling of frustration involved in accessing health care, not only when you need it, but when you want it.

Likewise, anyone with a health complaint or concern who has tried to call his or her own family doctor knows another type of frustration: The doctor knows you and still doesn’t call you back. It’s even worse for people who don’t have insurance. They are forced to go to urgent care clinics or emergency rooms and no.....

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