A decade ago, so-called category killers like Best Buy, Staples, PetSmart, and Home Depot were the clear winners in the retail wars. Among the broad-based retailers, only Walmart could outperform these highly focused players. But today, U.S. retailing is much more saturated, and many are questioning whether the big-box category killer model is the way forward. What is driving this change? What will it mean for retailers, consumers, and commercial real estate? We’ll try to provide the answers.
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